New Work

An Experiment

Photo by Fotis Fotopoulos via Unsplash

new hire on November 09th,
transferral complete. I’m learning
so much about a market that
was not mine before.
the difference between my
previous home and my new
one is that I’m actually at home.
stay with me, please — you’ll
understand soon.
I love what I do and where I
work, yet I’d forgotten
what it felt like to be safe
and now I remember —
now, I know.

Hundreds of calls burst
through my queue — I don’t
know these names, they aren’t
familiar, but I am learning them.
each patient has their own
way of presenting themselves as
I work feverishly on the other end
of the line searching for the best
appointment times for
their procedures.
it’s a totally different ball game
with an entirely different
outcome — yet being remarkable
has to stand out.